Customcargrills.com Grills and Pulleys: We try to pride ourselves on fast and friendly service. In order to best serve you we primarily use the United States Post Service (USPS) for our shipping courier. We like to use USPS because of their cost effective options for both us and the customer.

The standard domestic shipping option is 2-3 day service. The express shipping option is an additional service we offer. Purchasing multiple items in the same cart will accumulate different shipping totals because we ship based on weight vs. zip code vs. zipcode. We add delivery confirmations to all domestic orders to insure proper delivery information for both us and the customer. Insurance is available upon request in the checkout form.

USPS offers Delivery Confirmation but does NOT offer package tracking services. We do NOT have tracking numbers that will give estimated delivery dates or up to the minute information about package where-a-bouts. The delivery confirmations that we buy from USPS are used only to show when a package is shipped and when a package is delivered.

ALL IN STOCK ORDERS TYPICALLY SHIP OUT THE NEXT BUSINESS DAY BUT ARE SUBJECT TO BEING DELAYED FOR FRAUD PROTECTION ON OUR BEHALF. E-CHECK ORDERS ARE SUBJECT TO BEING HELD UNTIL THE FUNDS HAVE CLEARED AND THEN WILL SHIP OUT ON THE NEXT BUSINESS DAY AFTER THE CHECK CLEARS. THE ONLY PAYMENT METHOD THAT WILL GUARANTEE YOU NEXT BUSINESS DAY SERVICE IS BY USING A VERIFIED PAYPAL ACCOUNT TO A CONFIRMED ADDRESS.

Mr Grille: All Mr. Grille orders have a shipping cost of $0 associated to the purchase. This applies to domestic buyers only. If you are an international customer, please inquire for your specific shipping rate.

Mr. Grille orders are shipped directly from Mr. Grille through UPS ground. All orders are shipped out in the order they come in. Most grills will not be in our stockroom at the time ordered unless noted to the buyer upon payment confirmation. Mr Grille stocks and ships the grills from their business in N. California.

Mr. Grille does not forward on any tracking numbers to customcargrills.com. Unfortunately we will NOT be able to provide any tracking numbers to our customers initially upon purchase. If your package does not arrive in the time frame specified in your email from us, please email us so we can make the appropriate steps to ensure you get your package in a timely manner.

ALL IN STOCK ORDERS TYPICALLY SHIP WITHIN THE NEXT 2-3 BUSINESS DAYS BUT ARE SUBJECT TO BEING DELAYED FOR FRAUD PROTECTION ON OUR BEHALF. E-CHECK ORDERS ARE SUBJECT TO BEING HELD UNTIL THE FUNDS HAVE CLEARED AND THEN WILL SHIP OUT WITHIN THE NEXT 2-3 BUSINESS DAY AFTER THE CHECK CLEARS. THE ONLY PAYMENT METHOD THAT WILL GUARANTEE QUICKER SERVICE IS BY USING A VERIFIED PAYPAL ACCOUNT TO A CONFIRMED ADDRESS.