Customer Installed Grill

 

 


 

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So you have questions, and lots of them. customcargrills is just too lazy to respond to some of the same old questions we get so hopefully this page will help you out. Interactive FAQ Demos need Macromedia Flash to play.

Questions, Comments, Complaints?! Send them all to info@customcargrills.com

Q: How do I install these grills on my vehicle?

A: It depends. Some are held on by metal wire or cable ties, while others use adhesive or metal clips. Please inquire on your specific model for full details. Click HERE for an interactive demo. All customcargrills.com brand grills have instructions on their product page.

Most precut grills have instructions here on the website. Just select you Make, then Model/Year. Click on "details" and then click "download instructions". The file will be in Adobe Acrobat 5.0+ format and maybe large.

Putco brand grills usually come with stainless steel hardware. Mr Grille brand grills are usually attached with cable ties.

Q: Will my custom car grill rust?

A: No, our mesh should not rust. The standard material used is a 100% aluminum (3003 grade) 3/16” standard expanded metal and by nature it is very corrosion and rust resistant. Under normal driving/weather conditions the mesh should not rust.

In comparison to other materials like steel, aluminum maybe a weaker material but it will provide a better finish over time. Don't get suckered into buying a cheapo grill out of gutter guard. Regardless of what they say, it will rust.

Q: Do you have a grill for _________?

A: I don't know... do We? Please look and if it is not listed then no we do not. Some grills can be custom done upon request but not everything is possible. Keep in mind I need to have access to the car, the right materials, and the time to make it so most one of a kinds are going to either cost a lot or take a long time to do.

Full blown custom grills are going to be priced at a premium. To get a "one off" grill complete you will need to incur all the one time tooling, material, time, and R&D assuming it is possible.

Q: Do your grills come in any different colors?

A: No, we do not carry painted grills anymore for 95% of the models. The mesh it easily paintable though by the average enthusiast. We have seen several customers use store bought spray paint to pull off a very nice custom look. We fully recommend a nice powder coat, but if it is not in your budget almost any paint will work but be sure to clear coat.

We do offer some powdercoated gloss black, white, red, & blue mesh sheets for sale here on the website.

Q: Can I send a mail order?

A: Sure, Click HERE to download the form. (Adobe Acrobat 5.0+ to view correctly). Remember, the sooner we get it, the sooner we will ship out. All mail orders are treated like all other orders.

Q: When can I expect my custom car grill?

A: Most orders take 1-2 business days to process and then they are shipped USPS 2-3 Day Priority Service. Grill from other brands are typically shipped through UPS ground and can take up to 7-9 business days to receive if in stock.

Q: Why does this grill mesh look like chicken wire?

A: I have no clue... if you go to a hardware store and get chicken wire you will not see anything like my mesh. For a good visual comparison of the two please Click HERE for an interactive demo. If you can find our mesh in a hardware store as chicken wire, gutter guard, or concrete barrier mesh we will refund your purchase price.

Q: I can't get the instructions to download... what's the deal?

A: You need Adobe Acrobat 5.0+ to view correctly. It is available to download for free at www.adobe.com. Some instructions are a large file; be patient and it will transfer.

Tip: Right click on "download instructions" and "save target as" to transfer them to your disk.

Q: Why are your grills so expensive?

A: They aren't. To buy just a ONE SHEET of the material used in the grills you would have to spend roughly $40 at a national store. We offer precut grills with hardware and instructions. Shop around and become educated on what you are buying. We have the best deal in town.

Q: Why are your grills so cheap?

A: We have lower costs than the national brands. Instead of overkill on hardware and shiny box labels we give you what you need. Instead of steel that can rust, we use aluminum which looks better and is much more weather resistant. We try to keep all our costs low to provide a cheap alternative to the costly national brands.

Q: Why are your pulleys so expensive?

A: Compared to who? To our knowledge we have the cheapest pulleys around per model. All of our pulleys are offered as cheap as we can make them. Im comparison to some national brands we are 1/2 the price.

Q: Are your pulleys balanced?

A: Yes they are balanced but they are not balancers. The parts are made on a CNC lathe where the parts have to be balanced to be made. Engines equipped with INTERNALLY balanced crankshafts do not need balancers.

Q: Do you accept credit cards directly?

A: Yes/No. The customcargrills.com website is partially paypal based, partially 2checkout based, and partially mail order. We do not accept credit cards directly over the phone because we can avoid the monthly fees of a credit card service and pass the savings onto you. We take credit cards directly ONLY through the website.

Q: Why no cash refunds?

A: Each grill is made on a per customer basis and these are custom fit to the application. We have no room/ use for a returned grill as we do not know when we would be able to sell a specific model/color again. By nature, custom products of any sort are not returnable. If your grill is defective or damaged in shipment, let us know and we can replace it.

Q: I can't get paypal to work... what's going on?

A: Please refer to paypal directly. If you are NOT a member already go to www.paypal.com and register. If you are a current member please contact their customer support line. If you don't want to use the paypal system, then use the 2checkout system (labeled "credit card").

Q: Will you sponsor me?

A: Please refer to the sponsorship page please HERE.


 
 

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